IoT: Working together to make things better

IoT: Working together to make things better

The Irish group D:Ream predicted in their song back in 1993 that “Things can only get better” (highly recommended uplifting song). Today’s increasing connectivity of things, i.e. the Internet of Things holds the promise of making our world and individual lives easier and better.

Zooming into our homes, the IoT can certainly improve our day-to-day – from the time we wake up through our hectic days at home and away from home to the time we close the day.

However, one of the conditions to make this promise a reality in every home is the ability to have different ‘things’ devices, services, applications and users ‘sing’ together. This condition together with the entrance of large players such as Apple and Google, has created a situation where smart home alliances and eco systems are forming like mushrooms after the rain.

While their common goal is to drive market mass adoption and take the larger part of the value chain, those alliances have also created a mishmash of ecosystems, radios, standards, protocols and application programs. As a result, it is hard to tell the difference between them, or choose the right product that best suits you and your customers.

To simplify the different connected home alliances and eco systems, we condensed the OSI model into 3 main domains:

Diagram alliances

The Customer Experience and Service Provider Angle

The different eco systems will have to interoperate with each other to ensure a good user experience that seamlessly jumps across devices and protocols. For instance, in order to have your thermostat adjust your home temperature when you switch off the alarm as you come home they need to”talk” the same language behind the scenes. Consumers do not care and needn’t care about the different protocols, standards, and device technology when buying smart home devices. They just expect them to work. Only a seamless experience across devices, applications and protocols will drive the mass market adoption and realization of the smart home promise.

This is when it becomes the service providers’ concern. Service providers need to make sure that the services they launch to market work as is, delivering direct value, such as electricity cost saving, or easier home management utilizing several devices.

We believe that such service providers’ needs will drive different alliances and vendors to cooperate and ultimately converge into few market leading eco systems. Service providers’ will increasingly work together with vendors and the leading industry alliances to deliver the seamless customer experience across devices and to offer reliable and attractive smart home services for mass adoption around the world.

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